Feeling like the parent of your office is not a fun position to find yourself in as the owner of a small business. It does happen, though. Team members have disagreements and finding solutions for settling those employee squabbles often falls on you. Calling for a timeout isn’t exactly an option, right?
What you likely need to do in situations involving battling employees is to utilize conflict resolution strategies and techniques to keep the workplace calm and productive. Here are some background and tips from the Better Business Bureau (BBB) team for activating those practices within your operation.