(Joplin, MO) – Arvest Bank has been recognized by Forbes magazine as one of the “World’s Best Banks” for the third consecutive year. The honor is based on customer feedback.
Arvest ranked among the top 10 on the list of U.S. banks for the second consecutive year. The full list and an accompanying article can be found on the Forbes website. Forbes produced its “World’s Best Banks” list in collaboration with Statista, its market research partner. The list is based on an independent survey from a sample of more than 43,000 bank customers across the world.
“Recognition based on customer feedback is especially gratifying and we owe a special thank-you to our customers for their patience during the past year and for continuing to give us the opportunity to serve them,” said Chad Evans, president for Arvest in the Joplin region. “Our associates deserve a big thank-you, too, for persevering through so many challenges.
“It’s also worth noting how many of our customers have changed the way they bank over the last year. While we plan for a return to a more normal way of doing business, we want our customers to know we are dedicated to innovation and driving change. We want to serve in the ways that are most convenient to our customers.”
All financial institutions — brick-and-mortar and online-only — offering a checking and/or savings account were considered, and survey participants were asked to identify all banks where they have opened checking or savings accounts. Participants had to rate every bank at which they have — or have had — a checking or savings account on overall recommendation and satisfaction.
Additionally, they had to rate the institutions in five criteria: trust, terms and conditions, customer services, digital services, and financial advice.
This honor is the first Arvest has received from Forbes in 2021. In addition to being part of the last two “World’s Best Banks” lists, Forbes named Arvest one of “America’s Best Large Employers” in both 2017 and 2018, as well as one of “America’s Best Employers for Women” in 2018.
Arvest Bank operates more than 270 bank branches in Arkansas, Oklahoma, Missouri and Kansas through a group of 14 locally managed banks, each with its own board and management team. These banks serve customers in more than 135 communities, with extended weekday banking hours at many locations. Arvest provides a wide range of banking services including loans, deposits, treasury management, credit cards, mortgage loans and mortgage servicing. Arvest also is one of a select few banks in the nation to have its mobile app – Arvest Go – certified by J.D. Power for providing an outstanding mobile banking experience. Arvest is an Equal Housing Lender and Member FDIC.
About Arvest Wealth Management:
Arvest Wealth Management offers wealth management, trust services and insurance products. Investments and Insurance Products: Not a Deposit, Not Guaranteed by the Bank or its Affiliates, Not FDIC Insured, Not Insured by Any Federal Government Agency, May Go Down in Value. Trust services provided by Arvest Bank.
Lacie Waggoner, Marketing Manager