(St. Louis, MO) – For the 14th time, Mercy has been named one of the best employers in Missouri and Arkansas. Across the country, more than 245,000 individual surveys were conducted, asking employees in numerous industries about the culture, salary, working conditions, atmosphere and development offered by their organizations.
This year’s honor makes eight consecutive times Mercy has earned the distinction in Missouri and the sixth time in Arkansas.
“At Mercy, while exceptional patient care is always our first priority, we believe the culture we create on a daily basis is a huge factor in delivering that care. We always strive to take care of our caregivers so they can take care of our patients,” said Mark Moir, senior vice president and chief people officer. “This particular award is especially meaningful because it comes straight from caregivers who took the time to respond to surveys and share their thoughts and appreciation for the culture we’ve carefully curated here at Mercy.”
Mercy’s recognition as a top employer is reflected in strong overall retention of caregivers and low turnover. In particular, the 90-day retention rate in every community in Missouri and Arkansas has consistently been at a minimum 85% since October 2025. Mercy’s current retention rate throughout the organization is nearly 88%, with more than 52,000 caregivers.
To be eligible for consideration, organizations must have at least 500 employees and be part of the industries analyzed including manufacturing, retail, finance and professional services, media, communications, healthcare and more. In order to identify the best employers, regardless of the sector, all were assessed on a statewide basis and across different industries.
As part of its mission to care for the communities it serves, Mercy offers all caregivers paid volunteer time off, which encourages them to give their time to the nonprofits and community organizations they care about most. Mercy also offers paid parental leave, tuition assistance and on-the-job training to make it easier for caregivers to get the training and schooling they need to grow professionally at no cost to them.
This distinction is based on results across a three-year period to ensure a representative sample of employee opinion and reward sustained, highlighting consistent positive results rather than short-term success. An employer’s final score is determined on a state-by-state basis and is primarily built upon willingness to recommend employers.
About Mercy
Mercy, one of the 20 largest U.S. health systems and named the top large system in the U.S. for excellent patient experience by NRC Health, serves millions annually with nationally recognized quality care and one of the nation’s largest Accountable Care Organizations. Mercy is a highly integrated, multi-state health care system including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, more than 4,000 physicians and advanced practitioners and more than 45,000 co-workers serving patients and families across Arkansas, Kansas, Missouri, and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi, and Texas.
Reference:
Jordan Larimore, Senior Media Relations & Communications
Mercy Hospital Joplin
409.550.2928
jordan.larimore@mercy.net
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